{"id":1524,"date":"2017-09-21T10:01:24","date_gmt":"2017-09-21T10:01:24","guid":{"rendered":"http:\/\/gozz.testomgeving.website\/?page_id=1524"},"modified":"2024-03-13T15:02:34","modified_gmt":"2024-03-13T13:02:34","slug":"verzending-en-retourbeleid","status":"publish","type":"page","link":"https:\/\/gozz4all.com\/fr\/verzending-en-retourbeleid\/","title":{"rendered":"Politique d'exp\u00e9dition et de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1524\" class=\"elementor elementor-1524\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1bd52a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1bd52a1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6aa5837\" data-id=\"6aa5837\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b14f1a elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"5b14f1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique d'exp\u00e9dition et de retour<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-acbab70 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"acbab70\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a6d44e7\" data-id=\"a6d44e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c6f71c elementor-widget elementor-widget-text-editor\" data-id=\"8c6f71c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex_column av_three_fifth flex_column_div av-zero-column-padding avia-builder-el-3 el_after_av_two_fifth el_before_av_textblock\"><section class=\"av_textblock_section\"><div class=\"avia_textblock\"><section class=\"av_textblock_section\"><div class=\"avia_textblock\"><h2><strong>Livraisons<\/strong><\/h2><p>D\u00e9lai de livraison de 2 \u00e0 3 semaines.<br \/>Nous nous effor\u00e7ons \u00e9galement d'exp\u00e9dier les produits sp\u00e9cifiques personnalis\u00e9s aussi rapidement que possible, mais veuillez pr\u00e9voir cinq jours ouvrables suppl\u00e9mentaires pour cela.<\/p><h2><strong>Frais d'exp\u00e9dition<\/strong><\/h2><ul><li style=\"font-weight: 400;\">PAYS-BAS \u20ac 12,50 (TVA 21% incluse)<\/li><\/ul><ul><li style=\"font-weight: 400;\">BELGIQUE \u20ac 9.00 (TVA incluse)<\/li><\/ul><ul><li style=\"font-weight: 400;\">DANEMARK (\u00c0 L'EXCLUSION DU GROENLAND ET DES \u00ceLES FARDES) \u20ac 22.50 (TVA 25% incluse)<\/li><\/ul><ul><li style=\"font-weight: 400;\">ALLEMAGNE \u20ac 17,50 (TVA 19% incluse)<\/li><\/ul><ul><li style=\"font-weight: 400;\">FRANCE (EXCLUANT L'ANDORRE, INCLUANT MONACO ET LA CORSE) \u20ac 22.50 (TVA 20% incluse)<\/li><\/ul><ul><li style=\"font-weight: 400;\">GRANDE-BRETAGNE \u20ac 22.50 (incl. 0% TVA)<\/li><\/ul><ul><li style=\"font-weight: 400;\">ITALIE (EXCLUANT SAN MARINO ET LA VILLE DU VATICAN) \u20ac 20.00 (TVA incluse 22%)<\/li><\/ul><ul><li style=\"font-weight: 400;\">LUXEMBOURG \u20ac 20,50 (TVA incluse)<\/li><\/ul><ul><li style=\"font-weight: 400;\">AUTRICHE 22,50 \u20ac (TVA 20% incluse)<\/li><\/ul><ul><li style=\"font-weight: 400;\">SUISSE \u20ac 22,50 (TVA 0% incluse)<\/li><\/ul><ul style=\"font-weight: 400;\"><li>Norv\u00e8ge 22,50 \u20ac (TVA incluse)<\/li><\/ul><h2><strong>Nos partenaires de transport<\/strong><\/h2><p>Afin de garantir nos d\u00e9lais de livraison, nous coop\u00e9rons avec les partenaires de transport les plus efficaces en Belgique, \u00e0 savoir :<br \/>DHL, BPOST, POST NL et DPD<\/p><p>Les commandes sont livr\u00e9es du lundi au vendredi.<\/p><p>D'autres questions ?<br \/>N'h\u00e9sitez pas \u00e0 nous envoyer un courrier \u00e0 <a style=\"color: black;\" href=\"mailto:info@gozz.be\">info@gozz.be<\/a>.<\/p><\/div><h2><b>Politique de retour<\/b><\/h2><p><span style=\"font-weight: 400;\">Si la taille ou la couleur de votre article ne vous convient pas, vous pouvez l'\u00e9changer dans un d\u00e9lai de 14 jours. Les \u00e9changes se feront sur la base d'un partage des frais de port. Cela signifie que vous renvoyez l'article \u00e0 \u00e9changer \u00e0 Gozz4all \u00e0 vos frais et que nous vous envoyons un nouvel article \u00e0 nos frais.<\/span><\/p><p><span style=\"font-weight: 400;\">Les frais d'exp\u00e9dition de l'envoi de retour sont \u00e0 votre charge.<\/span><\/p><p><span style=\"font-weight: 400;\">D\u00e8s r\u00e9ception de votre retour, vous recevrez un bon d'achat correspondant au montant de votre achat. Cela signifie que nous ne vous transf\u00e9rons pas d'argent, mais que vous recevez un bon d'achat. Ce bon ne peut \u00eatre utilis\u00e9 que par courrier \u00e9lectronique. Vous nous envoyez un e-mail contenant votre commande et votre bon.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Si vous, le client, recevez un produit diff\u00e9rent de celui que vous avez command\u00e9, les frais de retour sont \u00e0 la charge de Gozz4all et nous vous enverrons l'article correct sans frais.<\/span><\/p><p><span style=\"font-weight: 400;\">Bien entendu, les articles doivent nous \u00eatre retourn\u00e9s non port\u00e9s, propres et sans taches. Les articles tach\u00e9s ne peuvent pas \u00eatre retourn\u00e9s.<\/span><\/p><p><span style=\"font-weight: 400;\">Nous vous demandons toujours, avant de retourner ou d'\u00e9changer un article, de nous contacter au pr\u00e9alable par e-mail. Veuillez indiquer le num\u00e9ro de la facture et la raison pour laquelle le produit ne correspond pas \u00e0 vos attentes.<\/span><\/p><p><span style=\"font-weight: 400;\">Les articles ne seront pas repris ou \u00e9chang\u00e9s si :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00eatements sur mesure\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Les produits de soins et les maillots de bain ne sont jamais retourn\u00e9s pour des raisons d'hygi\u00e8ne.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Articles en vente<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00eatements d\u00e9j\u00e0 port\u00e9s ou lav\u00e9s\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00eatements sur lesquels le nom de votre enfant ou de votre patient est \u00e9crit ou cousu<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Les v\u00eatements que vous avez essay\u00e9 d'ajuster vous-m\u00eame<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00eatements dont l'emballage ou l'\u00e9tiquette d'origine a disparu<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">les v\u00eatements dont le retour n'a pas \u00e9t\u00e9 signal\u00e9 \u00e0 l'avance par courrier \u00e9lectronique<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Articles en vente\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00eatements anti-d\u00e9chirure\u00a0<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Si vous avez des questions sp\u00e9cifiques ou des interrogations sur un produit particulier, n'h\u00e9sitez pas \u00e0 nous envoyer un e-mail via notre formulaire de contact. Nous vous aiderons dans les meilleurs d\u00e9lais.<\/span><\/p><\/section><\/div><\/section><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Leveringen Levertijd van 2 a 3 weken.Ook specifiek maatwerk proberen we zo spoedig mogelijk te verzenden, hou hier echter rekening met een vijftal werkdagen extra. Verzendkosten NEDERLAND \u20ac 12,50 (incl. 21% BTW) BELGI\u00cb \u20ac 9,00 (incl. 21% BTW) DENEMARKEN (EXCLUSIEF GROENLAND EN FAER\u00d6ER EILANDEN) \u20ac 22,50 (incl. 25% BTW) DUITSLAND \u20ac 17,50 (incl. 19% BTW) [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1524","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Verzending en Retourbeleid | Gozz4All<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gozz4all.com\/fr\/verzending-en-retourbeleid\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verzending en Retourbeleid | Gozz4All\" \/>\n<meta property=\"og:description\" content=\"Leveringen Levertijd van 2 a 3 weken.Ook specifiek maatwerk proberen we zo spoedig mogelijk te verzenden, hou hier echter rekening met een vijftal werkdagen extra. 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